Our Routine CCTV System Maintenances
Our routine CCTV maintenance is crucial for ensuring the system's reliability, protecting assets, and preventing security gaps. Regular checks and cleaning prevent common failures like dirty lenses, poor image quality, and system downtime, while software updates address security vulnerabilities.
Proper maintenance also extends the equipment's lifespan and may be a requirement for insurance claims. Key tasks include:
1. Physical Inspection and Cleaning: We regularly check and clean camera lenses and housings to ensure clear footage, and verifying that all equipment is free from dust, dirt, or obstructions.
2. Hardware Checks: We are dedicated to inspect all components, including cameras, cabling, power supplies, and mounting brackets, for signs of wear and tear or physical damage.
System Functionality Testing: Our team verify that cameras are properly aligned and capturing the required areas, testing video recording and playback functionality, and ensuring all motion detection or alert features are working correctly.
Storage Management: We make sure we assess the health of the Network Video Recorder (NVR) or Digital Video Recorder (DVR) and its hard drives, ensuring sufficient storage space is available, and managing the deletion or archiving of old footage in accordance with data retention policies.
Power Verification: We don’t miss to check the main and backup power supplies to ensure the system remains operational during power outages.
Technical Support Our Technical support addresses reactive problem-solving and system updates to diagnose and resolve issues efficiently. Key services include:
- Troubleshooting and Repairs: We promptly identifying and fixing faults with cameras, cabling, recording devices, or connectivity issues.
- Software and Firmware Updates: Applying the latest software and firmware updates to cameras, NVRs, and connected applications to enhance performance, ensure compatibility, and protect against security vulnerabilities.
- Remote and On-site Assistance: Providing support to resolve issues, either remotely (for configuration issues, for example) or through on-site visits for hardware malfunctions that require physical repair or component replacement is one of enlisted services guarantee.
- System Optimization: We adjusting camera settings, focus, and angles as needed to optimize coverage and image quality.
- Documentation and Reporting: We are obliged maintain detailed records of all maintenance activities, repairs, and system configurations, and providing reports to the system owner.
